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Return policy
Return Policy...
1. Right of withdrawal
Customers of ... have the right to return the purchased products within 14 days from the date of receipt of the order, in accordance with current consumer protection laws.
2. Products eligible for return
Products eligible for return must be unused, undamaged and in their original packaging. Personalized or intimate products may not be eligible for return due to hygiene and safety reasons.
3. Return procedure
Customers wishing to return a product should contact our customer service at ... to obtain a Return Authorization (RMA) number.
Customers must return the products in their original packaging, accompanied by the RMA, to the address that will be communicated to them by customer service.
Shipping costs for returns are the responsibility of the customer, unless there is a defective product or an error on our part.
4. Reimbursement
Refunds will be made within 30 days of receipt of the returned product. The refund will be made via the same payment method used during the purchase, unless otherwise agreed.
5. Defective or damaged products
If the product received is defective or damaged, please contact our customer service within 14 days of receiving the order for a replacement or refund.
6. Warranty
Some products may come with a warranty. Please see product documentation for more information on specific warranties.
7. Contact
For any questions or concerns regarding our Return Policy, please contact our customer service at...
Last update : ...
1. Right of withdrawal
Customers of ... have the right to return the purchased products within 14 days from the date of receipt of the order, in accordance with current consumer protection laws.
2. Products eligible for return
Products eligible for return must be unused, undamaged and in their original packaging. Personalized or intimate products may not be eligible for return due to hygiene and safety reasons.
3. Return procedure
Customers wishing to return a product should contact our customer service at ... to obtain a Return Authorization (RMA) number.
Customers must return the products in their original packaging, accompanied by the RMA, to the address that will be communicated to them by customer service.
Shipping costs for returns are the responsibility of the customer, unless there is a defective product or an error on our part.
4. Reimbursement
Refunds will be made within 30 days of receipt of the returned product. The refund will be made via the same payment method used during the purchase, unless otherwise agreed.
5. Defective or damaged products
If the product received is defective or damaged, please contact our customer service within 14 days of receiving the order for a replacement or refund.
6. Warranty
Some products may come with a warranty. Please see product documentation for more information on specific warranties.
7. Contact
For any questions or concerns regarding our Return Policy, please contact our customer service at...
Last update : ...